To provide services to our website visitors and client partners, we collect certain information from our users on our Website.  We respect your privacy and we do not share your information.

Registration

In order to use restricted client-only areas of this Website, you must first open an account with Draper Imaging Group. During the process of opening an account, you are required to give contact information (such as name, address, phone number, and email address). We use this information to contact you about services we provide for which you have expressed an interest. It is optional for you to provide demographic information (such as business specialty), but encouraged so we can continue to improve our services to meet the needs of our clients. We also require proof of your business license or tax exempt number be kept on file in our offices if you are applying for a wholesale account.

Online Payment

We request additional information when using our Website to make payments to your account or to purchase products. You must provide contact information (name, phone, email, and shipping / billing address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill your requests. If we have questions while processing an order, the information is used to contact you.

Information Use-

Cookies

A cookie is a piece of data stored on your computer tied to information about your use of our Website.  We use session ID cookies only.  For the session ID cookie, once you close your browser, the cookie terminates. For an informative FAQ about cookies please visit: http://www.cookiecentral.com/faq/

Log Files

Like most standard Website servers, we use log files. This includes Internet protocol (IP) addresses, browser type, referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Communications from the Site-

Special Offers and Updates

We send all new clients who will be using our partner pages an email to verify password and username. Established clients will occasionally receive information on products, services, special offers, or our newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. We provide a way to opt-out of these communications. Please see the Choice/Opt-out section of this notice.

Service Announcements

On occasion, it may be necessary to send out a service-related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account.  These communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested information, or to aid in using the Website.

Sharing-

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law, wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our Website.

Third Party Intermediaries

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Service Providers

We partner with third parties to provide specific services (web serving and domain registration). When a client requests these particular services, we share only the contact information that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Choice/Opt-out-

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these emails by replying with unsubscribe in the subject line of the email, or using the Unsubscribe link at the bottom of the email.

Links

This Website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites not owned by Draper Imaging Group. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.

Security-

This Website takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

When a form asks users to enter sensitive information (such as a credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our account payment page, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information, as well as work product and image files, off-line. Access to our account holders' data of any kind is restricted in our offices. Only employees who need the information to perform a specific job (for example, for billing purposes) are granted access to personally identifiable information.  Furthermore, all employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our account holders'’ information is protected. Finally, the servers that store personally identifiable information are maintained in a secure environment.

For any questions about the security at our Website, please Contact Us.

Supplementation of Information-

In order for this Website to properly fulfill its obligation to users, it may be necessary for us to supplement the information we receive with information from third party sources.

Credit Check

To determine if clients qualify for open account status, we request information from creditors or vendors. Once we determine a client’s credit-worthiness, this document is destroyed.

ID Verification

We use third party software to verify a user’s identity before allowing access to the restricted client pages of our site.

Correcting/Updating/Deleting/Deactivating Personal Information-

If you need to update your account information such as phone, email, or postal address, or if you wish to close your account, please Contact Us.

Notification of Changes–

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Website notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contact Information–

If you have any questions or suggestions regarding our privacy policy, please Contact Us